12 general skills or competencies (Job family competencies) for General Clerk I
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the overall structure of an organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Responds to basic inquiries promptly to support the efficiency of administrative operations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Supervises the administrative employees to adhere to quality standards and procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Proposes overall solutions for administrative management issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes guidance and procedures of services on a wide range of administrative management functions.
See 4 More Skill Behaviors
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Explains the pros and cons of various calendaring software.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records changes or updates in team or management's schedules in real-time.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Upgrades all the computer-based calendaring systems.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees complex calendaring for executives to ensure logical schedules.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the development of an effective overall calendaring system.
See 4 More Skill Behaviors
7 soft skills or competencies (core competencies) for General Clerk I
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
See 4 More Skill Behaviors
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Locates documents and resources on confidentiality management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies sensitive and confidential information from one's own work.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Provides solid judgment regarding the safeguarding of information in complicated cases.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Designs and conducts training on confidentiality awareness and rules.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps current on industry regulations and legal issues concerning confidentiality.
See 4 More Skill Behaviors
Summary of General Clerk I skills and competencies
There are 0 hard skills for General Clerk I.
12 general skills for General Clerk I, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk I, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk I, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.